1 Information We Collect

We collect information you provide directly, as well as data gathered automatically when you use our website.

Information you provide:

• Name, email address, phone number
• Dental treatment plans, X-rays, or medical records submitted for a consultation quote
• Travel preferences, destination choices, and booking details
• Messages and inquiries through our contact forms

Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time on site, and referral URLs
• Cookies and similar tracking technologies

2 How We Use Your Information

We use the information we collect to:

• Respond to consultation requests and provide personalized quotes
• Plan and coordinate your dental travel itinerary
• Communicate about your trip, appointments, and follow-up care
• Process payments and maintain billing records
• Improve our website, services, and user experience
• Send updates or promotional content (with your consent)
• Comply with legal obligations

3 Medical and Health Information

You may voluntarily share dental records, X-rays, or treatment plans to receive a consultation quote. This information is used solely to coordinate your care with our partner clinics. We do not sell, rent, or share your health information with third parties outside of your direct care team without your explicit consent.

We are not a covered entity under HIPAA; however, we treat all health-related information with the highest level of care and discretion.

4 Sharing Your Information

We do not sell your personal data. We may share information with:

• Partner dental clinics — to prepare your treatment plan and coordinate appointments
• Travel and logistics providers — including airlines, hotels, and ground transport
• Payment processors — to process transactions securely
• WorldVia Travel Network — our affiliated travel network, as required for booking
• Legal authorities — when required by law or to protect user safety

5 Cookies and Tracking

Our website uses cookies to improve your browsing experience, analyze traffic, and support marketing. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of the site.

We may use third-party analytics tools such as Google Analytics. These tools collect anonymized data per their own privacy policies.

6 Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. No transmission over the internet is 100% secure. We encourage using secure channels when sharing sensitive documents.

7 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

8 Children’s Privacy

Our services are intended for adults 18 years of age and older. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us immediately.

9 Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us using the information below.

10 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of our website after changes constitutes your acceptance of the updated policy.